Accessibility

Accessibility at Fragrance Lord
Fragrance Lord LLC is committed to making our website accessible to all customers, including people with disabilities, in conformance with the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are improving the site through ongoing testing using automated tools and assistive technologies.

If you experience any difficulty using fragrancelord.com — for example, navigating with a screen reader, keyboard, or other assistive technology — please contact us by email at info@fragrancelord.com (please include "Accessibility" in the subject line) or by phone at (833) 433-5673. We aim to respond within 3 business days, and we will work with you to provide the information, product, or transaction you are seeking through an accessible communication method, consistent with our legal obligations and applicable law.

We view accessibility as an ongoing effort. We are continually working to improve the accessibility of our website across all areas — including product pages, the shopping cart, and checkout — so that all customers can use our store. Accessibility improvements and additional features are released on a regular basis.

While we strive to make our entire website accessible, we do not control all third-party content, applications, or vendors that may appear on or be integrated with our site. We strongly encourage all third-party vendors and partners we work with to maintain accessible digital content as well.

If you would like to share feedback on the accessibility of our site, or report a barrier, please use the contact information above. Your feedback helps us improve.