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This Fragrance has been refilled by Fragrance Lord from the original bottle of perfume/cologne to the fragrance lord travel spray to help customer carry their favorite fragrance everywhere or sample it before buy the bottle.
We use our 8ml/0.27oz travel spray which you can spray it 120 times.
Fragrance Lord is not affiliated with the brand.
All our tester products are authentic, they've never been used and they come directly from the brands.
A tester is a version of a fragrance that comes in plain white or cardboard box. And Tester versions come in the same bottle as the retail version and include the same amount and quality of the fragrance. In most cases, a tester fragrance will come with cap however the only brand doesn’t come with the cap is Creed. we purchase these items for less and pass the savings on to you.
All Fragrance Lord orders placed before 4 p.m EST are shipped the same day (except for weekends which are shipped on the following business day). Orders Usually take 2-4 days to deliver, as we cannot guarantee same day delivery due to variable 3rd party courier scheduling. You can also choose the carrier you want us to ship your orders like, USPS, UPS,Fedex and DHL.
NEXT DAY and Send Day shipping is also available at checkout.
Shipping insurance: If a product has been dispatched with a requirement for signature confirmation and you assert that it hasn't been received, the insurance will not provide coverage for any packages dispatched with this mandate and subsequently reported as missing
At FragranceLord, we are committed to offering our customers 100% genuine and authentic products. We take great care in sourcing our products directly from authorized distributors, and we stand behind every product we sell.
In addition to our dedication to product authenticity, we are also committed to providing exceptional customer service. Our customer service team is available 24/7 via email or phone to answer any questions or concerns you may have.
We understand that sometimes a product may not meet your expectations, which is why we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return any unopened item with its original packaging and packing slip within 14 days of purchase for a full refund. For used fragrances, we offer a prepaid return label, and after we inspect the product, we charge a restocking fee ranging from 15% to 30%, depending on the extent of use. Please note that the customer is responsible for the return shipping costs.
For our travel sprays, we also have a strict return policy. Due to hygiene reasons and the potential for contamination, we cannot accept returns of opened or used travel sprays. We ask that our customers carefully consider their purchase before opening the product to ensure that they are satisfied with their choice.
If you have any questions or concerns, please don't hesitate to contact us at info@fragrancelord.com or call us at 833-433-5673. Our dedicated team is always here to provide you with the best possible customer service experience.
I am highly disappointed. I expected so much more from Tom Ford. I do not recommend this product. However, the only positive thing is my experience with this company.. it has been for the most part positive and delivery has always been very fast. I do suggest to know what you’re ordering before you do. Do not be like me.
Thank you, Brandon Custodio, for your honest feedback—we truly value it.
We’re sorry to hear that Tom Ford Oud Wood didn’t meet your expectations. Fragrance can be very personal, and sometimes even popular scents don’t always match our individual taste or expectations. That said, we’re really glad to hear that your experience with Fragrance Lord was smooth and reliable.
Your advice is spot-on—sampling or researching beforehand really helps, and we’re always here to guide you on your next pick. If you’d like suggestions based on what you were hoping Oud Wood would deliver, we’d be happy to recommend something closer to your preferences.
Thanks again for shopping with us—we hope to impress you more next time!
Travel size container wasn’t secured properly and it spilled out all over the shipping box. Tried emailing for a resolution but never got an email back.
Hi Windell, we're truly sorry to hear about the condition in which your Tom Ford Oud Wood travel size arrived. That’s definitely not the experience we aim to provide. We sincerely apologize for the inconvenience caused by the leakage and for any delay in communication.
To assist you promptly, please send us photos showing the condition in which you received the package. You can email them directly to info@fragrancelord.com, and our team will make sure this is resolved as quickly as possible. We stand behind every product we ship and truly appreciate your patience.
Looking forward to making this right for you!
I like how they did Oud. Ideal for work. May have to reup after a few hrs (2-3hrs).
Dear Robinson,
Thank you for your feedback! We’re glad to hear that you liked Tom Ford Oud Wood and found it ideal for work. It’s great to know that the fragrance suits your needs, though we understand that it may require reapplication after a few hours.
If you're looking for something with longer-lasting power, feel free to reach out – we’d be happy to recommend other options that might be a better fit for you.
Thanks again for sharing your experience, and we look forward to assisting you in the future!
Best regards,
Gender: Unisex
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